You can order your repeat prescription as follows:
- in person at the reception desk
- by completing and returning the right hand side of your last prescription
- using our secure repeat prescription service on our website
- by telephoning our dedicated order-line on 602063 during the following times:
Monday to Friday 10:00am – 4:00pm
Please help us to help you by giving us 48 hours (2 working days) to receive, process, review, sign and arrange for a chemist to collect (if applicable). Our receptionists regularly process over 700 repeat prescriptions each week and around 30% of them are requested on a Monday.
If you would like your prescription collected by a local chemist for you to pick up directly from there, please let us know when you order your prescription. Chemists usually collect signed prescriptions from us once or twice per day. If a chemist collects your prescription for you then you may need to allow extra time for them to pick up your prescription and possibly order your medication if they do not have it in stock.
Please take note of any messages we may leave for you either printed or stapled to the right-hand side of your prescription. The chemist will always give this side back to you when you collect your prescription from them. If we have asked to see you for a review then it is important that you make an appointment with your GP or Practice Nurse.