Welcome to Burn Brae Medical Group, one of the longest established Medical Practices in the UK, much older than the NHS itself.  We are based in Hexham, Northumberland and our catchment area covers approximately 200 square miles.  We are a recipient of the highest quality award in UK General Practice. Read More


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If you have either a high temperature, a new continuous cough, or a loss of taste or smell stay at home. PLEASE DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.  You do not need to contact 111 to tell them you're staying home. Use the online NHS 111 tool if you feel you cannot cope with your symptoms at home, if your condition gets worse or you do not feel better after 7 days. Only call 111 if you cannot use the online service.

 If you visit the Practice for any reason at all, please wear a face covering before entering the building. This does not apply to small children or those with breathing difficulties.

We have a dedicated Coronavirus page on our website with information on what we're doing as a Practice to support our patients, how we are working differently and what services we are able to offer at this time. 

Sometimes when you or your family are unwell, you may not need to make an appointment to see your GP (family doctor). Your local community pharmacist is a trained medical professional who can provide free advice on the best treatment for a wide range of illnesses and minor ailments.

As well as free medical advice, your local community pharmacy can now also provide free medication for some illnesses and minor ailments under a scheme called Think Pharmacy First. Think Pharmacy First allows people who receive free prescriptions to go straight to their pharmacist to receive treatment without needing to visit their GP to get a prescription first.

The scheme is available to adults who are entitled to free prescriptions on the grounds of low income and their children along with all people aged 60 or over.

The Practice has invested in a new machine for the waiting room. It automatically measures your height and weight and then calculates your Body Mass Index (BMI).

Burn Brae Medical Group is delighted to collaborate with Tyne Green Parkrun and become an official ‘Parkrun practice’. We hope that many of our patients alongside our staff will get involved with this fantastic weekly event - whether you run, jog, walk, push a buggy or help to marshal.

The event is held every Saturday at 9am at Tyne Green in Hexham. If you optionally sign up online you will be able to print off a barcode to log your time and track your progress.

From 25th May 2018 the General Data Protection Regulation, known as GDPR, impose additional obligations on organisations and gives you extra rights around how your data is used.
We want you to know that we respect the information we hold on you and that we take the security of your information very seriously. We have new Privacy Notices available to give you more information on the data we hold on you, what we do with that data, who we share your data with and your new rights under GDPR.

During the Coronavirus pandemic NHS England are collecting additional information from our systems and further details are provided on the attachment below

After many years of faithful service we have taken the decision to retire our repeat prescription line. There are a few reasons for this, most notably because a significant proportion of our patients now make their requests online. We will still continue to take requests for repeat prescriptions by phone, but instead of phoning a dedicated number between set times, you can now simply phone the main surgery number on 01434 603627. It would be best to phone after 10am to avoid our busiest time of day. We do prefer requests to come via our online system, if you wish to sign up just ask a member of the reception team. Many thanks.

Are You a Carer?
If you are please let us know - we may be able to help you. It is estimated that 10% of patients are also carers. The responsibilities of carers mean they are more likely to suffer from ill health; through stress and depression, poor self-care or physical injuries due to incorrect moving and handling.

Our Carer's Champion is our Reception Manager, Helen. She is happy to provide information and help so that Carers and those who are cared for are aware of all the help and support which is available to them. Please contact the surgery for details.

Who are carers?

A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t get by without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.

There is a difference between a carer and a care worker or care assistant who is paid to provide care. 

How can we help?

Carers are entitled to an annual free Flu Vaccination and patients have the right to be accompanied at any practice appointment by their carer if they wish.

NHS Choices has a Carers guide to Carers, Caring and the support on offer. 

We can refer you to Carers Northumberland or you can self-refer to them.  They are a charity dedicated to improving the lives of carers by responding to the needs of carers, informing carers of their rights and entitlements, supporting carers to access help for the person they care for, reducing the social isolation that so many carers feel and empowering carers to have a voice.

We have a Carers Information section in our leaflet rack in the waiting room with useful contact information on organisations such as Carers Northumberland.


During the coronavirus pandemic you may need more support than before - or perhaps for the first time. Northumberland County Council has a Community Response Hub as part of Northumberland Communities Together whic can help “If you are struggling with managing at home and need support for basic things like food, and have been unable to get help from family, friends or local community groups".  contact them by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone: 01670 620015 between 9am to 6pm, seven days a week.

Carers Northumberland are continuing their good work but by telephone. You may want support for your mental health and our dedicated Coronavirus page has useful contacts.

OneCall is the service to use if you are worried about a child or adult’s welfare. Contact Onecall on 01670 536 400. Onecall brings together adult social care and healthcare staff from Northumbria Health Care NHS trust with Northumberland County Council staff from children’s services, and partners in Northumbria Police. Their priority is providing help at the earliest opportunity before the situation becomes more serious.

A routine urine dipstick test has shown there to be red blood cells in your urine, although this is not seen with the naked eye.

This could be due to a urinary infection and can easily be treated with antibiotics. Your urine will be sent to the lab to check for an infection. These results will be back within 5 days. Please ring the surgery and reception will be able to tell you the results.

The presence of red blood cells in 2 out of 3 urine samples would indicate haematuria.

Haematuria is the presence of blood in the urine. Blood can come from any part of the urinary tract. This includes the kidneys, urethra, bladder and prostate in men. This may need further investigation to find the cause of the blood in the urine.

Please bring in 2 further urine samples in a WHITE top bottle (available from reception) at least two weeks apart. Please ensure sample bottles are clearly labelled with full name and date of birth. Strenuous activity such as long distance running and heavy lifting is a normal cause for blood in the urine. Please leave 3-4 days after strenuous activity before submitting a sample.

Please ring for the results the following day and a message will be left for you to either bring in a 3rd sample or the see your GP.

PSA testing is in the news and you may be considering whether you should have a blood test. Before you do so please read more about it on the NHS Choices website, Prostate Cancer UK or Patient.co.uk  
A leaflet to download and print at home is also available. The important message is that if you are concerned and in particular if you have symptoms please make an appointment with your GP. 

Download this file (PSA Test for healthy men patient info sheet.pdf)PSA Testing Leaflet