Welcome to Burn Brae Medical Group, one of the longest established Medical Practices in the UK, much older than the NHS itself.  We are based in Hexham, Northumberland and our catchment area covers approximately 200 square miles.  We are a recipient of the highest quality award in UK General Practice. Read More

 

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If you have either a high temperature, a new continuous cough, or a loss of taste or smell stay at home. PLEASE DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.  You do not need to contact 111 to tell them you're staying home. Use the online NHS 111 tool if you feel you cannot cope with your symptoms at home, if your condition gets worse or you do not feel better after 7 days. Only call 111 if you cannot use the online service.

 If you visit the Practice for any reason at all, please wear a face covering before entering the building. This does not apply to small children or those with breathing difficulties.

We have a dedicated Coronavirus page on our website with information on what we're doing as a Practice to support our patients, how we are working differently and what services we are able to offer at this time. 

Sometimes when you or your family are unwell, you may not need to make an appointment to see your GP (family doctor). Your local community pharmacist is a trained medical professional who can provide free advice on the best treatment for a wide range of illnesses and minor ailments.

As well as free medical advice, your local community pharmacy can now also provide free medication for some illnesses and minor ailments under a scheme called Think Pharmacy First. Think Pharmacy First allows people who receive free prescriptions to go straight to their pharmacist to receive treatment without needing to visit their GP to get a prescription first.

The scheme is available to adults who are entitled to free prescriptions on the grounds of low income and their children along with all people aged 60 or over.

If you do not wear a face covering when using public transport, when visiting a healthcare premises or, from 24 July, when in a shop or supermarket, staff may approach and ask why you are not wearing one. If you, or the person you care for are unable to wear a face covering because of the reasons listed below then you will not get in trouble but may need to explain that this is the reason why.

  • Find it difficult to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • Find putting on, wearing or removing a face covering will cause you severe distress
  • Are travelling with or providing assistance to someone who relies on lip reading to communicate
  • All those under 11 don't have to wear a face covering in shops and supermarkets from 24 July.

There is currently no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt.

If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.You do not need to prove to anyone that you are exempt, but if it would make you feel more confident in public there are many websites offering printable exemption cards or free.

After many years of faithful service we have taken the decision to retire our repeat prescription line. There are a few reasons for this, most notably because a significant proportion of our patients now make their requests online. We will still continue to take requests for repeat prescriptions by phone, but instead of phoning a dedicated number between set times, you can now simply phone the main surgery number on 01434 603627. It would be best to phone after 10am to avoid our busiest time of day. We do prefer requests to come via our online system, if you wish to sign up just ask a member of the reception team. Many thanks.

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