Welcome to Burn Brae Medical Group, one of the longest established Medical Practices in the UK, much older than the NHS itself. We are based in Hexham, Northumberland and our catchment area covers approximately 200 square miles. We are a recipient of the highest quality award in UK General Practice. Read More
Telephone Problem
Over the weekend our telephone system developed a significant fault and is not working.
If you require urgent medical attention out of hours then please call 111. In an emergency always dial 999.
A temporary replacement telephone system is being fitted but disruption could potentially last for several weeks. Our aim is to prioritise patient care but we can expect difficulties transferring calls to members of the team, and delays in making non-urgent calls to patients. Our prescription line will not be operational so we will need to take ALL calls on our 01434 603627 number. Please therefore wheverever possible use alternative means of ordering prescriptions (online, via the right-hand side of your last prescription or in person). If you do need to telephone to make a prescription request please only phone after 3pm in an afternoon when the lines will be less busy. We need to keep our phone lines as clear as possible for patients with urgent medical problems.
We apologise in advance for any inconvenience caused, but please be assured the staff are working hard to provide a safe service to our patients while we work to get back to normal as quickly as possible.
Changes in the Waiting Room
The Practice has invested in a new machine for the waiting room. It automatically measures your height and weight and then calculates your Body Mass Index (BMI).
Extended Hours Appointments
You can now book appointments in the evenings as well as Saturday. Local Practices are offering this service, called the Hadrian Extra Care Hub, in Corbridge. Appointments must be booked through our reception team. Just ask when you phone.
Urgent Care
If you have a new medical problem, or perhaps an ongoing problem that worsens, you may need to seek help urgently.
Prostate Cancer - The PSA Test
PSA testing is in the news and you may be considering whether you should have a blood test. Before you do so please read more about it on the NHS Choices website, Prostate Cancer UK or Patient.co.uk
A leaflet to download and print at home is also available. The important message is that if you are concerned and in particular if you have symptoms please make an appointment with your GP.
 PSA Testing Leaflet |
Travel Vaccines
Due to global manufacturing problems there is currently a severe shortage of Hepatitis A and Hepatitis B vaccines. We have been told that supplies will not return to normal for at least a year. As a result we may not be able to offer you all of the vaccines we would normally recommend. Our Practice Nurses can advise you further but it would help if you would complete a travel assessment form in advance of you appointment.